Privacy Policy - Outdoor Yoga Tours

Outdoor Yoga Tours Privacy Policy:

Welcome to Outdoor Yoga Tours! We are thrilled that you have chosen to explore the world of yoga with us in the great outdoors. Our mission is to provide a unique and refreshing yoga experience, while ensuring the utmost respect for your privacy.

Your privacy is of paramount importance to us. We understand the trust you place in us when sharing your personal information, and we are committed to maintaining the confidentiality, integrity, and security of this data. We adhere to stringent data protection standards and follow best practices to safeguard your information.

This Privacy Policy outlines our approach to data privacy and explains how we collect, use, and protect your personal information when you use our services. It is designed to help you understand our privacy practices and to assure you that we handle your information with care and respect.

When you use our services, we may collect certain types of personal information. This could include your name, contact details, payment information, and any other information necessary to provide our services. We collect this data directly from you, and we only ask for information that is necessary to deliver our services.

We use your personal information to provide our services, process payments, communicate with you, and improve our offerings. We may also use this information to comply with legal requirements and to protect the rights and safety of our users.

We implement robust security measures to protect your personal information. These measures include encryption, access controls, and other security technologies. We continually review and update our security practices to ensure the ongoing confidentiality and integrity of your data.

Please note that while we strive to protect your personal information, no security measures are perfect, and we cannot guarantee the absolute security of your data. We encourage you to take steps to protect your personal information online and to use our services responsibly.

We hope this Privacy Policy provides a clear understanding of how we handle your personal information. If you have any questions or concerns, please do not hesitate to contact us. We are committed to ensuring your peace of mind when using our services.

Information We Collect

At Outdoor Yoga Tours, we collect personal information that you voluntarily provide to us. This happens when you engage with us, for instance, when you make a booking or contact us. The types of information we collect include:

Personal Identification Information: We collect your personal identification information to help us identify you and provide personalized services. This may include, but is not limited to:

Name: We collect your full name to address you properly across our services.
Email Address: Your email address is collected to send booking confirmations, updates, and responses to your queries.
Phone Number: We may collect your phone number to contact you for any urgent updates or changes related to your booking.
Other Contact Details: Any additional contact details you provide will be used to facilitate your use of our services.

Payment Information: When you make a booking with us, we collect payment information necessary to process your payment. This includes:

Credit/Debit Card Information: We collect card details to process your payment. Please note that we adhere to stringent security standards to ensure the safety of your card information.
Billing Address: Your billing address is required to validate your payment method.iii. Other Information: We also collect other information that you choose to provide to us. This includes:
Dietary Preferences: If you have specific dietary preferences or restrictions, we collect this information to cater to your dietary needs during the tour.
Health Information: We may collect health information relevant to the yoga sessions to ensure your safety and well-being during the tour. This could include any pre-existing medical conditions, injuries, or specific needs.

How We Use Your Information

At Outdoor Yoga Tours, we use your personal information for various purposes. These are designed to enhance your experience with us and ensure the smooth delivery of our services. Here’s a detailed look at how we use your information:

To Provide Our Services: Your information plays a crucial role in our ability to provide our services. This includes:

Processing Your Booking: We use your personal and payment information to process your booking. This ensures that your spot on our tour is reserved and paid for.
Managing Your Participation: We use your information to manage your participation in our tours. This could include ensuring dietary preferences are catered for, addressing any health concerns during yoga sessions, and more.
Service Delivery: Your information helps us deliver our services to you. For instance, we may use your contact details to provide you with directions to the tour location.

To Communicate With You: Communication is key to a seamless experience. We use your contact information to:

Send Booking Confirmations: Once your booking is processed, we send a confirmation to your email. This includes details of your booking and useful information about the tour.
Provide Updates: If there are any changes or updates about your tour, we use your contact information to notify you promptly.
Respond to Inquiries: When you reach out to us with questions or concerns, we use your contact information to respond and provide the necessary assistance.

iii. For Marketing Purposes: With your consent, we may use your information for marketing purposes. This helps us keep you informed about our services and offer you a personalized experience. This includes:

Newsletters: We may send newsletters to your email. These newsletters contain updates about Outdoor Yoga Tours, upcoming tours, yoga tips, and more.
Promotional Materials: From time to time, we may send promotional materials that we think might interest you. These could include discounts, special offers, and new tour announcements.
Service-Related Information: We may use your information to send you other information related to our services. This could include yoga guides, health and wellness tips, and more.

Protection of Your Information

At Outdoor Yoga Tours, we understand the importance of securing your personal information. We implement a variety of security measures to ensure the safety and confidentiality of your data. Here’s a detailed look at how we protect your information:

Secure Servers: We use secure servers to store your personal information. These servers are equipped with advanced security features to prevent unauthorized access and ensure the integrity of your data. Regular backups are performed to prevent data loss.
Encryption Technology: We use state-of-the-art encryption technology to protect your sensitive information, especially during transmission. This includes your payment information and any other sensitive data. Encryption converts your information into an unreadable format to prevent unauthorized access during transmission.

iii. Limited Access: We limit access to your personal information to our employees who need it to perform their job functions. These could include customer service representatives, tour guides, and payment processing staff. Each employee with access to personal information is trained in data security and privacy practices.

Ongoing Monitoring and Updates: We continuously monitor our systems for potential vulnerabilities and attacks. Regular updates and patches are applied to our systems to address any identified security issues. This proactive approach helps us stay ahead of potential threats and maintain the security of your information.

Sharing of Your Information

At Outdoor Yoga Tours, we value your privacy and are committed to keeping your personal information confidential. Here’s a detailed look at our policy regarding the sharing of your information:

No Selling, Trading, or Unapproved Transfers: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. We understand the trust you place in us when you provide us with your personal information, and we respect that trust by ensuring that your information is not shared without your explicit approval.
Sharing with Trusted Third Parties: While we do not share your information broadly, there are instances where we may share your information with trusted third parties. These third parties assist us in operating our website, conducting our business, or providing services to you. For example, this could include payment processors who handle your payment transactions, or IT service providers who maintain our website.

However, we only share your information with these third parties under strict conditions:

Consent: We only share your information with your explicit consent. You have the right to refuse or withdraw your consent at any time.
Confidentiality Agreement: These third parties agree to keep this information confidential. They are not allowed to use or disclose your information for any other purposes other than what is specified in our agreement with them.

iii. Necessity: We only share the information that is necessary for the third party to provide their services. This means we do not share more information than what is required.

Your Rights

As a user of Outdoor Yoga Tours, you have certain rights regarding your personal information. We are committed to ensuring that you can exercise these rights. Here’s a detailed look at your rights:

Right to Access: You have the right to access your personal information that we hold. This means you can request a copy of the personal data we have about you. This allows you to check that we are using your information in accordance with data protection laws.
Right to Update: If the personal information we hold about you is inaccurate or incomplete, you have the right to request an update. We encourage you to keep us informed if your personal information changes during your relationship with us.

iii. Right to Delete: You also have the right to request the deletion of your personal information. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

How to Exercise Your Rights: If you wish to exercise any of the rights set out above, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Please note that you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Notice for California Residents

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These include:

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your personal information that we have collected or maintained.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

To exercise these rights, please contact us. We will not discriminate against you for exercising any of your CCPA rights.

GDPR EU Notice

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These include:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request correction of your personal data if it is incorrect or incomplete.
Right to Erasure: You have the right to request the deletion of your personal data.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal data.
Right to Data Portability: You have the right to request transfer of your personal data to another party.
Right to Object: You have the right to object to the processing of your personal data

Changes to This Privacy Policy

At Outdoor Yoga Tours, we continually strive to improve our services and operations. As part of this ongoing process, we may need to update our Privacy Policy from time to time. Here’s a detailed look at our policy regarding changes:

Right to Change: We reserve the right to change this Privacy Policy at any time. This could be due to changes in legal regulations, improvements in data protection, or updates in our data processing practices. Our goal is to ensure that our Privacy Policy is always up-to-date and compliant with applicable laws and regulations.
Notification of Changes: Any changes we make to our Privacy Policy will be posted on our website. These changes will take effect immediately upon posting. We believe in transparency and will ensure that any changes are clearly indicated.

iii. No Direct Notification: Please note that we will not send out emails notifying you of these changes. We believe that our users should have the choice to review changes at their own convenience. Therefore, instead of sending potentially intrusive emails, we encourage our users to regularly check this page for any changes.

Date of Change: To help you keep track of any changes, we will note the most current date of change at the top of the Privacy Policy page on our website. This date will be updated every time we make a change to the policy, giving you an easy way to see if there have been any recent updates.

Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, we encourage you to reach out to us. We are committed to providing clear, transparent information about how we handle your personal information, and we welcome your feedback.

You can contact us in the following ways:

Email: You can email us at bookings@outdooryogatours.com. We strive to respond to all email inquiries within one business day.
Phone: You can call us at 828-630-9596. Our customer service representatives are available to answer your calls during our regular business hours.

Please note that by using our services, you agree to the terms of our Privacy Policy. We believe in transparency and want to ensure you understand how we use and protect your personal information.

We understand that privacy policies can be complex. If you have any questions or concerns about this policy, please don’t hesitate to contact us. We’re here to help! Our goal is to ensure you feel confident and informed about how we handle your personal information. 🌳🧘‍♀️